Introducing the G2 Winter 2024 Report – Verloop.io is on cloud nine as we announce our continued triumph and recognition across diverse categories!

Once again, Verloop.io proudly dons the Leader Badge in Bot Platforms, Live Chat, and the highly esteemed “Users Love Us” badge. But the celebration doesn’t stop there; we’ve clinched an impressive 26 badges in various categories, solidifying our position as a leader in customer support.

Here’s a glimpse of our achievements in the G2 Winter Report 2024:

1. Bot Platforms

• Highest user adoption in small businesses.
• High performer overall.

2. Chatbots

• Easiest setup in enterprise.
• High performer in the mid-market.

3. Conversational Support

• Easiest to use in enterprise and mid-market.
• High performer in enterprise.
• Live Chat that best meets requirements in enterprise.

These accolades reflect Verloop.io’s commitment to providing unparalleled support and an enchanting service experience for our customers.

And the highlight of our success – the coveted “Users Love Us” Badge, earned for the 25th consecutive time! A heartfelt thank you to our incredible customers for their trust and to the dedicated Verloop.io team for making this achievement possible.

Curious about why users love us? Delve into the details here!

Once again, Verloop.io has exceeded expectations, according to G2’s Winter 2023 scorecard. Because of our unwavering dedication to our customers, our platform enables businesses to overcome traditional support limitations.

We hold customer feedback in high regard, implementing practices that enhance their overall experience. From scaling ticket generation to ensuring prompt 24-hour responses, providing a multi-platform and omnichannel experience, to equipping agents with powerful AI tools – Verloop.io covers it all. Our versatile dashboard allows for evaluating bot and agent performance while gaining in-depth insights into customer behavior.

What’s G2 All About?

G2 is the go-to destination for impartial and trusted software reviews. Users rely on G2 to explore and analyze products, with the platform showcasing the finest solutions each quarter based on user feedback and social media data.

The G2 Leader Award is a testament to businesses consistently receiving positive customer reviews derived from objective, verified user reviews and information compiled from company profiles.

Are you looking for an all-in-one solution to back up your support strategy?

If you wish to get the inside scoop on what makes our users love us – this is where you need to go!

Verloop.io is your versatile, all-in-one solution, catering to all your customer support needs and empowering agents. Concerned about data security and privacy? Our conversational AI strictly adheres to GDPR and PII.

Are you tired of juggling multiple apps in the middle of a conversation?

Consolidate all your tools into a single view with Verloop.io.

Need help streamlining your live agent’s tasks?

Our Co-Pilot feature is your great ally in achieving just that!

Struggling with flow design?

Utilise our convenient tool to swiftly create various user journeys and curate bot recipes within the UI.

Fed up with answering repetitive queries and attempting to automate FAQs?

Our incredible Bot Builder provides quick answers to your most common customer queries.

Ready to experience why customers adore us?

Schedule a demo and converse with our experts to witness the true AI capability of a platform in action!