Verloop.io outshines its competitors again on the latest G2 Spring 2023 Report. With 50 badges in five dynamic categories, Verloop.io is leaving no stone unturned in revolutionising the customer support space.
G2 is back with its renowned seasonal lists, this time – G2 Spring 2023 Report. And we have yet again made waves in the market with our phenomenal rankings!
Verloop.io has been recognised as a leader and high performer in five G2 categories –
- Live chat,
- Social Customer Service,
- Bot Platforms,
- Conversational Support.
Breaking Records in Customer Support: G2 Awards Verloop.io with Prestigious Badges
Unwavering customer support is paramount to us. In our journey to build the support tool you confidently rely on, Verloop.io has continuously evolved to solve for you and your users.
Our achievement wall is shining bright with 50 badges, including a few new ones for the following aspects –
- Easiest Admin
- Easiest to Use
- Easiest to Set-Up
- Users Most Likely to Recommend
Verloop.io’s conversational AI works excellently for businesses of any size. G2 has recognised our work by awarding us badges for enterprise-level, mid-market, and small businesses.
G2 is the one-stop destination to discover, review, and compare the best tech tools for businesses to achieve their goals. G2 rankings are credible as the best performers are shortlisted on their CSAT and market presence scores. These scores are compiled based on authentic and veritable reviews legitimate users submit.
Verloop.io has consistently displayed the value users derive from our conversational automation ecosystem. We have invariably placed high on G2’s past reports and lists. Verloop.io won Top 50 Analytics & AI Products in Conversational Support and Top 50 Best Customer Service Products of 2023 in the G2 2023 Best Software Awards. We caused a stir again in December last year when G2 released its Winter 2023 Report awarding Verloop.io with 59 badges this time. We outclassed our competitors in every way – here’s what went down.
Our happy customers are quite vocal about why they love Verloop.io. This is why we are also thrilled to receive the “Our Users Love Us” badge from G2 this time! 8th time in a row!
Wondering why we say that? Here’s what real business people have to say about their experience with Verloop.io.
Verloop.io – The State-Of-Art OS for Customer Support
Keeping customer centricity in mind, we have ensured our conversational tool is ergonomic. We consider your automation requirements to chart the lowest TAT for implementing your conversational AI. Verloop.io stays vigilant in keeping up with what your business needs. Our tech team is steadfast with timely feature updates to solve your present and future support woes. And that’s just how we ensure we best meet your requirements (and get awarded for it too)!
Not just talk. Our solution actually works. And so, G2 has also bestowed us with the award for driving the best results! Automating your customer support with Verloop.io can help you shift up to 98% of the ticket burden to your conversational bot and reduce your First Response Times (FRT) by up to 40%!
Here’s how we achieved these numbers for brands worldwide.
Verloop.io is on a mission to be the operating system for customer support. We help businesses deliver delightful customer support experiences and run a 24×7 support function across channels like WhatsApp, web, in-app, Instagram, Facebook Messenger, Viber and more, in the language of their choice.
Verloop.io’s Generative AI Features
Verloop.io’s Generative AI features provide powerful language support to your agents and
- fasten up responses,
- provide seamless connectivity
- more context in every conversation, and
- provides optimum responses to each customer query.
Verloop.io’s powerful generative AI features can help businesses improve average response times and customer satisfaction which require minimal effort on the agents’ part.
Learn more about our Generative AI features here: Verloop.io Launches New AI-Language Features.
Used by 5000+ brands globally across verticals such as e-commerce, retail, BFSI, ed-tech, logistics, real estate and travel, Verloop.io has bagged some of the key names in the market, including Abu Dhabi Islamic Bank, Cleartrip, Decathlon, DSP Mutual Fund, Kanmo Group, Nykaa, Rentomojo, Scripbox, Watanai, etc.
We’d love to lead you to a better way of delivering customer support with the power of conversational automation here at Verloop.io.
Schedule a demo with us to explore how!