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Verloop.io Shines Bright At The 2022 G2 Best Software Awards

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Verloop.io Shines Bright At The 2022 G2 Best Software Awards

We did it!

Verloop.io has been named in the recently rolled out G2’s 2022 Best Software Awards. We have been ranked #8 in the Top 50 Analytics & AI Products in Conversational Support.

Our customers have been the epicentre of every decision we, at Verloop.io, have ever made. 

They have, time and again, trusted our platform with delivering nothing short of the best customer support. And for that, we extend our sincerest gratitude to all Verloop.io users.

What is this award about?

Every year, G2 releases its Best Software Products Lists. Under which, top contenders are carefully evaluated based on authentic, timely reviews by real users and through objective scoring algorithms. The user reviews taken into account were written and published between January 1, 2021, to December 31, 2021.

Verloop.io ranked in Top 50 in Analytics & AI Products

Our stellar reviews on G2 speak for themselves! Our phenomenal Satisfaction and Market Presence scores (read about methodology here) have secured us the 8th spot in the Analytics & AI Products category. 

“We are super proud of the work we are doing here at Verloop.io and it gives us immense pleasure to see G2 recognise it on the 2022 Best Software Award list. With Verloop.io’s feature-rich Voice and Chat AI, our customers are able to solve real-life support problems. And we are always striving to do that as quickly and accurately as possible!” says Gaurav Singh, Founder and CEO, Verloop.io.

See it to believe it: Verloop.io G2 reviews

Congratulating the top rank holders, Godard Abel, co-founder and CEO at G2 said “Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms. We applaud those companies named to our  2022 list, as they’ve earned the satisfaction among their customers as well as an impressive market presence.”

We made some noise last year as well

Verloop.io has been recognised for its work to refine support experiences quite a few times by G2 previously. 

We marched stronger to get a spot at G2’s Winter 2022 Report as well. Verloop.io emerged as a Leader and High Performer under 5 different categories – Live Chat, Chatbot, Bot Platform, Conversation Support and Social Customer Service. For last year’s G2 Fall Report, Verloop.io received 22 badges across 4 categories in a tough competition of 200+ brands! 

G2 Winter 2022 Badges
Badges from G2 Winter 2022 Report

Our users love using our product and our rankings at G2 speak for themselves. As a testament to the exemplary work we are delivering consistently, LinkedIn also placed Verloop.io in its list of Top Indian Startups in 2021!

Our people, our pride

It takes hard work to build a product that solves the burning problem businesses face today. 

And for that, we have our team at Verloop.io to thank! We would have not achieved this feat had it not been for all the Loopers. Our people have worked tirelessly day in and out to build a product users love and the one that consistently gets recognised for the value it delivers.

Disconnected customer support? We are the glue.

Because our mission is to not back down until customer support is made quick, easy, and accessible for everyone. 

Our conversational voice and chat AI platform runs 24×7 to deliver exceptional support experiences in multiple languages across channels – WhatsApp, web, in-app, Instagram, Facebook Messenger and Viber. 

Don’t know how to design a chatbot flow? Create several user journeys with our quick tool to curate bot recipes right within the interface.

Tired of figuring out how to automate FAQs? Use our amazing FAQ builder to get your most commonly asked questions answered in a blink.

Finding it hard to streamline your live agent’s work? Our Agent Assist features are a very helpful sidekick!

Switching between apps mid-conversations? Not anymore! Integrate all your tools and bring them under one view.

Not sure about the security of data? Our conversational AI is GDPR and PII compliant, so you can rest easy.

Join the ship to a holistic and happier way to deliver support with Verloop.io

5000+ Brands. 4 Billion Queries. 200 Million Unique Users – That’s the groundbreaking impact Verloop.io is creating for its users every passing day. 

Our clientele spans across oceans – India, the Middle East, and Southeast Asia, and includes market players like Nykaa, Abu Dhabi Islamic Bank (ADIB), Decathlon, Livpure, Cleartrip, DSP Mutual Fund to name a few.

G2 is a leading destination for users to explore software products through veritable reviews and up-to-date capabilities, to make informed business decisions.

We’d love to lead you to a better way of delivering customer support with the power of conversational automation here at Verloop.io. Schedule a demo with us to explore how!

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