Southeast Asia has remained the foreground of tech novelty. In this blog, we’ll look at the top 5 AI trends that will prevail in SEA in the coming months.
AI and machine learning are a lot more than just buzzwords in the world of evolving technologies. It’s designed to solve complex problems and aid human intelligence in refining business functions. Artificial intelligence and Southeast Asia’s future in the tech domain go together. According to IDC’s Asia/Pacific Enterprise Cognitive/AI Survey, 14% of Southeast Asian firms have adopted AI to some extent, with another 37% planning to in the next 5 years.
As the downtown of tech evolution, Asia is the prime location for companies to adopt and implement AI. Since the region is culturally diverse, AI in Asia is hybrid and advanced.
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To understand this better we need to identify trends in artificial intelligence and Southeast Asia’s future. So let us have a quick look at the future of AI in Asia.
Why is Asia the world’s AI hub?
Asia is one of the growing landscapes for artificial technology. With thriving tech R&D, Asia is the most resourceful demography for AI development.
The continent is home to 61% of the global population. AI in Asia can offer immense benefits and the potential to scale returns.
According to an EDBI and Kearney assessment of ASEAN nations, AI may add $1 trillion to the region’s GDP by 2030 if properly implemented.
AI can be implemented in many ways. However, adopting voicebots and conversational AI chatbots are one of the key uses of the technology.
Implementation of AI in Asia
So why and how is AI implemented in Asia? Let’s find out.
Artificial intelligence helps in avoiding repetitive tasks in various industries like banking, retail, etc.
AI can help in the detection of fraud, thus improving the overall security.
It can help you handle multiple tasks with minimal errors and reduced costs.
AI offers dynamic analytics that can help you in making data-driven decisions for better strategic planning.
In fact, according to Gartner’s Top Technology Strategic Trends in 2021, AI is one of the top trends to look forward to in the coming months.
But how does the future of AI look like in Asia? What are the top trends that offer opportunities for growth and good returns?
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Artificial intelligence and Southeast Asia’s future – Top 5 AI trends
As the world shifts towards automation, AI will see a rise in new trends. Around 40% of the APAC area organisations have adopted AI and other technologies. They also expect to grow their competitiveness by 2.6x in 2021.
Whether it’s engaging with your customers or amping up lead generation, AI is set to revolutionise the corporate ecosystem.
The major trends in artificial intelligence and Southeast Asia’s future are:
1. AI and machine learning in hyper-automation
Hyper automation is now becoming an IT mega-trend. It is the concept that can allow you to automate almost everything in your business.
Hyper automation relies heavily on AI and machine learning.
One may use the automated system’s data to improve and adapt to changing business procedures and needs. Consequently, hyper-automation can help you leverage data to stay a step ahead of the competition.
2. Development through AI engineering
Businesses frequently struggle with maintaining and scaling when implementing new AI systems and ML models.
Developing a disciplined AI engineering approach with DataOps, ModelOps, and DevOps aspects can improve overall operations.
3. AI for cybersecurity applications
The ASEAN Post suggests that SEA companies may suffer a loss of $180 to $365 billion in the next years due to massive data breaches. Why is that? Well, cyberattacks are a common threat in Southeast Asian countries due to the lack of expenditure.
Now, how can AI resolve this? AI-powered cybersecurity technologies can collect data from various sources and digital networks. They can then use algorithms to spot trends to flag potentially malicious threats.
4. AI/ML and Internet of Things
The information available on IoT is immense and varied. AI/ML is integrated to make IoT devices and services smarter and more secure.
AI requires vast amounts of data to function correctly, which IoT sensors and devices provide.
Integrating AI with IoT can help the public at large, which makes it one of the top emerging trends.
5. AI for customer service
Conversational AI, Voicebot AI, or any type of AI is widely used for customer support.
Businesses are adopting chatbots and voice bots at a faster rate. These AI-powered tools allow them to solve customer queries quickly. With greater reach and smoother resolutions, AI in Asia is ready to revamp support services.
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AI in Asia: The epicentre of business automation
AI in Asia undoubtedly holds high potential for growth in the coming years.
Kearney’s analysis suggests that 70% of all incremental AI value in Southeast Asia will be attributed to marketing and the supply chain. Also, 70% of the companies focusing on AI in Asia aim towards productivity and efficiency.
These upcoming AI trends put a lot into perspective. For one, manual business functions are becoming obsolete with every passing minute.
Embracing AI is now crucial not only to fine-tune your business but also to offer unparalleled customer experiences.
For instance, Verloop.io’s conversational AI can help you automate your customer support operations. A conversational AI chatbot and voice assistant can result in faster solutions and reduce support costs while eliminating any redundancy or delays.
Hit us up today to know how Verloop.io can refine customer support like never before!