Gen AI-Powered Voice Support That Your Business Needs
Engage customers in human-like conversations. Scale Support and elevate CSAT with Verloop.io’s Voice AI for exceptional customer experiences.
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Our ASR technology uses a mix of public and custom-trained models, backed by our ML engines trained on 1,000 hours of calls. It accurately understands and transcribes conversations by minimising mistakes, filtering out background noise, and recognising specific words, accents languages and intents.
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Verloop.io’s NLU engine, trained on industry data, excels in intent recognition, entity identification, and sentiment analysis. It detects accent nuances and tone shifts with high accuracy and low latency, enhancing support experiences by distinguishing similar entities
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Our LLM technology is finely trained on extensive datasets, ensuring an accurate understanding of natural language nuances. Our Voice AI comprehends complex queries and extracts key information, to provide relevant and human-like responses instantly.
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Verloop.io’s Voice AI is a plug-and-play solution that is easily deployable on your cloud telephony, IVR, ACD, or PBX systems. It seamlessly integrates with your UCaaS ecosystem and offers the option to lease a calling line for quicker implementation.
Maximize Customer Support Impact
Share Updates
Deliver timely insights and reminders across channels: Stay connected with Real-time Relevance! Connected with Real-time relevance!
Collect Feedback
Empower customers with a conversational approach to review your products/services
Up-Sell Cross-Sell
Elevate conversational relevance: Seamlessly inform customers of new products and services in the same conversational flow to increase sales!
Take Instant Actions
Process requests immediately for seamless customer experience.
Information at FingerTips
Share relevant information with the customers via a natural conversation.
Check Status
Help customers track their order
updates, bank accounts, tickets, etc.
Have a Free-Flow Interaction Anytime, Anywhere.
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Keep Customers Engaged
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Scale Inbound Support
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