Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io is soaring with pride as we unveil our latest triumphs and accolades across a multitude of categories!

Once more, Verloop.io stands tall as the recipient of the prestigious Leader Badge in Live Chat But the celebration doesn’t end there; our platform has clinched an 63 badges across 16 diverse categories, affirming our unwavering dedication to excellence in customer support.

But what sets Verloop.io apart goes beyond these prestigious badges. Our platform continues to redefine the customer support landscape with an arsenal of innovative features and functionalities. From intuitive AI agents that anticipate and address customer needs with precision, to live chat solutions that seamlessly integrate with existing workflows, Verloop.io empowers businesses to deliver unparalleled support experiences. Take a look at the reviews and feedback provided by our customers on G2.

In essence, the G2 Spring 2024 Report is not just a testament to our past achievements; it’s a glimpse into the future of customer support, where innovation, excellence, and user satisfaction converge. Join us as we celebrate another milestone in our journey to redefine the way businesses engage with their customers.

Here’s a sneak peek into our accomplishments featured in the G2 Spring Report 2024:

1. Bot Platforms

• Highest user adoption in small businesses.
• High performer overall.

2. Chatbots

• Easiest setup in enterprise.
• Best meet requirements in enterprise
• High performer in the enterprise, mid-market and small business.
• Momentum leader for Spring 2024

3. Conversational Support

• Easiest to use in enterprise and mid-market.
• High performer in enterprise.
• Live Chat that best meets requirements in enterprise.

4. Live Chat

High performer in enterprise, mid-market and small businesses

Momentum Leader

These accolades truly exemplify Verloop.io’s unwavering commitment to providing exceptional support and an enchanting service experience for our valued customers.

We extend our heartfelt gratitude to our incredible customers for their unwavering trust, and to the dedicated Verloop.io team whose efforts have made this remarkable achievement possible.

​​G2 – The Beacon of Trust

For those unfamiliar, G2 serves as the go-to destination for impartial and trusted software reviews. Businesses and users alike rely on G2 to explore and analyze products, with the platform showcasing top-tier solutions each quarter, based on genuine user feedback and social media data.

What’s Upcoming at Verloop.io?

Verloop.io is at the forefront of transforming customer support with a suite of innovative AI tools meticulously designed to meet the core requirements of support operations:

1. AI Agent: A user-friendly conversational tool for chat and voice support that empowers businesses to promptly address customer queries, thereby enhancing customer satisfaction automatically.

2. Co-Pilot for Support: This tool mimics human-like listening abilities, providing agents with real-time guidance during conversations and enabling swift responses.

3. Sparks: An automation tool for quality assurance (QA) that enables businesses to evaluate all support interactions and provide personalized training to agents.

Together, these three tools can streamline your operations to the fullest extent possible through automation.

Here are compelling reasons to upgrade your contact centers and leverage the power of generative AI:

– Ensured Data Security: We prioritize data security by implementing the highest levels of encryption and compliance measures.

– Enhanced Efficiency and Agent Productivity: Experience increased operational efficiency and agent productivity while reducing costs with self-serve contact centers.

– Improved Customer Satisfaction (CSAT): Utilize cutting-edge technologies to automate the delivery of excellent customer support, thereby automatically improving CSAT scores.

– Reduced Operational Costs: Minimise unnecessary expenses associated with onboarding, technical training, manual QA, and reporting through the utilisation of AI and automation.

Explore the depths of what Verloop.io has to offer.

Schedule a demo and engage with our experts to witness firsthand the power of AI in action on our platform!