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20 Jul | 11:30 AM IST

Getting Started with Conversational Commerce in SEA

Hosted By

Avijit Pandit

Avijit Pandit

Sr. Alliances Manager, Verloop.io

Panellists

Mahendra Mane

Mahendra Mane

Lead, Customer Solutions, Vonage

Tonya Church

Tonya Church

Strategic Partner Manager at Meta

Industry

E-commerce

The evolution of Conversational AI and the growing popularity of conversational commerce has changed the way brands interact and communicate with customers, taking retail brands into a new threshold of disruption and innovation. In line with the surging popularity of conversational commerce, recent studies have shown that around  77% of consumers noted that they are more likely to make a purchase if they could browse or get answers over messaging. This is why it is safe to conclude that conversational commerce is redefining the way customers shop. 

In this webinar, we will be diving deeper into the nature of conversational commerce in Southeast Asia, why consumers are so bullish and what brands should keep in mind if they are to provide delightful shopping experiences. In addition, we will also be exploring the real possibilities of conversational commerce and the role messaging apps play in it.

We will cover:

  • How does Conversational Commerce work? 
  • What are the benefits of conversational commerce?
  • How do eCommerce brands get started?