Founder and CEO, Verloop.io
Director, Takaful Emarat - Insurance
Head - IT, National Takaful Company (Watania)
Akin to many other industries, the Covid-19 pandemic has forced businesses in BFSI and particularly in the insurance sector to re-examine their operational practices and also scale up their services in order to meet demand. There have also been the need for companies to adopt a digital-first approach as their navigate various challenges the sector faces as a whole.
- Covid-19 and its effect on the insurance sector
- How is the industry scaling up their services and solutions
- Changes in the customer demand and behaviour
- What steps does the insurance industry need to take in order to survive