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30 Jun | 5:30 PM IST

Customer Support = Business Continuity, An Insurance Webinar

  • Akin to many other industries, the Covid-19 pandemic has forced businesses in BFSI and pa...


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Duration 00:57:20

Hosted By

Gaurav Singh

Gaurav Singh

Founder and CEO, Verloop.io

Panellists

Industry

Insurance

Resources

Conversational AI in the Insurance Industry

Insurance Chatbots in a COVID-19 World

Akin to many other industries, the Covid-19 pandemic has forced businesses in BFSI and particularly in the insurance sector to re-examine their operational practices and also scale up their services in order to meet demand. There have also been the need for companies to adopt a digital-first approach as their navigate various challenges the sector faces as a whole. 

We cover: 

  • Covid-19 and its effect on the insurance sector 
  • How is the industry scaling up their services and solutions 
  • Changes in the customer demand and behaviour 
  • What steps does the insurance industry need to take in order to survive