Head of Marketing, Landmark Group
Founder & CEO, Verloop.io
E-commerce transactions are expected to hit around $112 billion in less than two years and given how the pandemic has been a catalyst in forcing businesses to find their online footing, brands need to better equip themselves when it comes to providing a delightful customer support experience.
Learn more about how to cater to the changing priorities of today’s customers on our webinar and receive a free trial of our chatbot for Whatsapp.
The discussion highlighted how AI chatbots can enable e-commerce brands to provide stellar support services to their modern-day users.
- How customers and brands engage with chatbots
- How AI chatbots help personalise support experiences at scale
- Top 3 factors to consider while choosing a chatbot solution for next-gen e-commerce customers
- How to leverage the power of conversational AI and automation to provide a user-centric support experience