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In the world of amusement parks, where customer support used to be a maze of limited options, Wonderla has rewritten the rules.
Join us on an exhilarating journey as Wonderla, India’s largest chain of amusement parks, takes customer support to new heights with Verloop.io’s Conversational AI solution.
About Wonderla:
Founded in 2000, Wonderla has been the heart of thrilling adventures, from heart-pounding roller coasters to captivating shows. With parks in Kochi, Bangalore, Hyderabad, Chennai, and Bhubaneswar, Wonderla has entertained over 35 million guests and is still climbing higher.
Yet, even the most thrilling rides can’t escape challenges. Wonderla faced complex IVR systems, endless email inquiries, and the need for a unified support platform to maintain the magic.
And that’s when they discovered Verloop.io, a user-friendly AI solution that integrates seamlessly with WhatsApp for business.
Wonderla now offers 24/7, 365 days a year support, delighting guests and boosting customer satisfaction.
Suryanarayanan N, Vice President, Marketing and Growth talks about Wonderla’s journey with Verloop.io.
Read our case study with Wonderla for more information.
