Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: whatsapp
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
In this fast-paced world, businesses need to be quick regarding marketing. That includes ...
Good customer experience and a high percentage of customer retention are synonymous. Any ...
Firstly, What is WhatsApp Catalog?
WhatsApp introduced the ‘Catalog' feature for its...
WhatsApp has rules when it comes to sending messages to users as a business using WhatsAp...
Just because your business is offline at 9 PM, doesn't mean your users won't reach out to...
Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more t...
In this step-by-step guide, you will learn how to schedule WhatsApp messages on Android a...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
Meta announced that it will open the WhatsApp Cloud API to all businesses during their ev...
WhatsApp is one of the most popular messaging applications in the world. Using WhatsApp's...
In this blog post, you will learn how to create a WhatsApp Business account.
Before we...
SMS vs WhatsApp. Is the fight really all its chalked up to be?
While hard to believe, ...
Draft effective WhatsApp Message Templates that get approved in one go with this all-in-o...
WhatsApp has introduced a new pricing model for messages sent via WhatsApp Business API, ...
Data by Juniper Research suggests that the projected value of chatbot eCommerce transacti...