Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: WhatsApp API
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
META is set to launch a new marketing messages experiment, going live on August 29, 2024, ...
The introduction of the WhatsApp Business API, as well as the development of smart conve...
When the news broke out that Meta, then known as Facebook, had introduced WhatsApp API, i...