Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: website chatbot
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
There’s no reason why any customer support experience should be hindered, for you and ...
Natural conversations with the power of AI are transforming customer support. Here, we e...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
An ideal chatbot flow ensures that your users stay engaged and informed. Here are 10 key...
In this blog, we will be covering what are the important website metrics to be evaluated ...
Converse