Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: social media
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Your customers in the Middle East and Africa are spending a good chunk of their time on s...
Social media is the newfound power for customer support. Read more to find out how you c...
We are part of the next great social transition. As the world moved online, we heralded S...