Is the agent meeting the defined SLA time for responding to the customer?
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Tag: slack integration
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
There was a time when digital customer support was only considered as a safety net, for w...