Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Tag: Quality Assurance
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Is the agent meeting the defined SLA time for responding to the customer?
Are th...
An average agent handles more than 250 conversations each month, addressing customer inqu...