Digital experiences will continue to be the driving force behind Conversational AI in the...
Tag: proactive support
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
80% of support queries constitute redundant and repetitive queries. And a support agent i...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Customer engagement today is all about creating experiences that build trust. And 95% of ...
Brands are now more focused on offering efficient customer care in terms of quality and e...
With communication at the crux of customer support, many businesses are looking for ways ...
