Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Phone
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Wondering which support is better for your company: phone or conversational AI? In this ...
We look at different types of customer support and how to go about selecting the best op...
Converse