In this fast-paced world, businesses need to be quick regarding marketing. That includes ...
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Tag: Metrics
Digital experiences will continue to be the driving force behind Conversational AI in the...
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
80% of support queries constitute redundant and repetitive queries. And a support agent i...
We discuss 15 essential customer support metrics, their definitions and tips to improve t...
Here is what customer support experts have to say on how to deliver great customer suppor...
Businesses using the voice AI bot want to know how to analyse its success. We look at the...