Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: live chat
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Since shopping has been easier than ever since it is accessible with a click of a finger,...
Live chat support has emerged as one of the most efficient techniques for customer retent...
When it comes to conversational AI vs live chat with human as a customer support option, ...