Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: ip based authentication
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Information security is the holy grail of all businesses these days. Irrespective of the ...
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