Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Tag: FinTech
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
This case study is in collaboration with Jar and Meta. For more information, check out he...
Banks are some of history's premier institutions. Built on trust and efficiency, the bank...
Dinesh Pai, in his 8+ years career, has honed many roles and comes with expertise in Busi...
Dinesh Pai, in his 8+ years career, has honed many roles and comes with expertise in Busi...
Akshat Saxena is the Co-founder of ePayLater, the platform that has scaled to become one ...
Akshat Saxena is the Co-founder of ePayLater, the platform that has scaled to become one ...
Darshan Bathija is the co-founder and CEO of Vauld (previously Bank of Hodlers), wi...
Darshan Bathija is the co-founder and CEO of Vauld (previously Bank of Hodlers), wi...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Sameer Nagpal is a strategy and operations leader in the servicing industry with over 13 ...
Sameer Nagpal is a strategy and operations leader in the servicing industry with over 13 ...
Siraj Uddin has built and led customer support teams at some of India’s most valuable c...