Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: effect of covid-19
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
More often than not, the insurance and banking industry operates as the unofficial shock a...