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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Aarti Nair
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice Assistants
27 Mins
voice ai guide
Voice Assistants
2025 Voice AI Guide to Improving Customer Experiences
  • February 13th, 2025 / 27 Mins read
  • Aarti Nair
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
customer support
18 Mins
conversational ai
customer support
Debunking Conversational AI with Examples and Use Cases
  • August 28th, 2024 / 18 Mins read
  • Aarti Nair
The more natural, human-like communication with machines is made possible by conversationa...
ecommerce
20 Mins
ecommerce
11 Industries Leveraging The Power Of Chatbot Applications To Grow Their Business!
  • December 6th, 2022 / 20 Mins read
  • Aarti Nair
Chatbots applications for industries have been the technological talk of the town. Over ...
edtech
8 Mins
using whatsapp chatbot in the education sector
edtech
WhatsApp Chatbot for Edtech: A Complete Guide for 2022
  • July 19th, 2022 / 8 Mins read
  • Aarti Nair
With education getting online, institutes need to have a solution to meet students there....
edtech
5 Mins
edtech
Quipper x Verloop.io – How Conversational AI Helps in Customer Retention
  • July 4th, 2022 / 5 Mins read
  • Aarti Nair
Quipper is one of the largest educational technology companies with services in Southeast...
edtech
5 Mins
edtech
Personalisation at Scale in Customer Support – Arun Jagannathan, CrackVerbal
  • October 7th, 2021 / 5 Mins read
  • Aarti Nair
Arun Jagannathan, over the past decade, has worn multiple hats as a tutor, an entreprene...
edtech
5 Mins
edtech
S2E07 – Personalisation at Scale in Customer Support – Arun Jagannathan, CrackVerbal
  • October 7th, 2021 / 5 Mins read
  • Aarti Nair
Arun Jagannathan, over the past decade, has worn multiple hats as a tutor, an entrepreneu...
edtech
5 Mins
Danish Muti
edtech
S2E06 – From Proactive to Predictive Customer Support – Danish Muti, Scaler Academy
  • September 22nd, 2021 / 5 Mins read
  • Aarti Nair
Danish Muti has been in the HR-tech and Ed-tech space and has worked on setting up teams ...
edtech
5 Mins
Danish Muti
edtech
From Proactive to Predictive Customer Support – Danish Muti, Scaler Academy
  • September 22nd, 2021 / 5 Mins read
  • Aarti Nair
Danish Muti has been in the HR-tech and Ed-tech space and has worked on setting up teams...
edtech
5 Mins
ai in edtech
edtech
6 Ways Automation is Changing the Edtech Industry
  • March 23rd, 2021 / 5 Mins read
  • Aarti Nair
Automation in the Edtech industry uses innovative tech to bring in the change that is be...
edtech
5 Mins
edtech webinar www.verloop.io
edtech
Customer Support During COVID 19 – An Edtech Webinar
  • January 27th, 2021 / 5 Mins read
  • Aarti Nair
The edtech industry has seen a massive surge of demand as the pandemic changes the way c...
realestate
10 Mins
effect of covid-19
realestate
The Effect Of Covid-19 On The Big 5 Industries
  • June 4th, 2020 / 10 Mins read
  • Aarti Nair
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
edtech
3 Mins
edtech
AcadGild Increased Its Overall Conversion Rates By 240% Using Verloop.io’s Live Chat
  • May 10th, 2020 / 3 Mins read
  • Aarti Nair
Introductions Leo VJ and how to execute data-driven customer service excellence ...
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