Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: ecommerce
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Sumitra Patnaik is a Green Belt Six Sigma certified professional with over 15 years of ex...
Part 2 of our podcast conversation with Tejas Vyas is here! Tejas Vyas is the Head of Pro...
In this podcast, we have Tejas Vyas who is the Head of Product and Design for BigBasket, ...
Looking to automate your eCommerce platform's customer support? Verloop.io can help you d...
In this podcast episode, we have Pratyush Prasanna who is the Head of Merchant Payments a...
In this podcast episode, we have Sandeep Jindal who heads Customer Support for a category...
Growing the business during COVID-19 and making profits become the tip of the iceberg dur...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic takes...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
We talk to P. K. D. Prasad, #Decathlon India's User Happiness Leader about how Decathlon ...