Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Tag: ecommerce
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Shweta Srivastava is a visionary leader with over 21 years of experience in performing di...
Shweta Srivastava is a visionary leader with over 21 years of experience in performing di...
Verloop.io, the leading specialist in conversational AI for customer support, announced t...
Manisha Seewal was the Chief Marketing Officer of Southeast Asia’s first Unicorn car ma...
Manisha Seewal was the Chief Marketing Officer of Southeast Asia’s first Unicorn car ma...
Your Indonesian customers want to talk to you in their language - Bahasa Indonesia. Here ...
Sunil Wankhade heads Customer Service at Evergreen Community & Seniority and has had ...
Sunil Wankhade heads Customer Service at Evergreen Community & Seniority and has had ...
2021 is a fresh year for modern e-commerce users, especially in Southeast Asia. The regio...
Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
Ajith Singh heads the Product team at Caratlane - A Tanishq Partnership. With o...
Ajith Singh heads the Product team at Caratlane - A Tanishq Partnership. With over 12 yea...
Sreejit Nair leads product building for Customer Experience at Licious. He is focused on ...
Sreejit Nair leads product building for Customer Experience at Licious. He...
Sumitra Patnaik is a Green Belt Six Sigma certified professional with over 15 years of ex...