Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: cut costs
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
When it comes to customer service, the quest for efficiency without compromising quality...
In every company, customer support is a division that measures its success based on a cus...