G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
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Tag: customer support
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
Generative AI is a powerful solution that has emerged in the ever-evolving world of AI an...
Introducing Voice by Verloop.io - A Conversational Gain
How many times have you wanted...
Our Panelists - A Quick Intro
This article is written based on the Verloop.io for Star...
Constant customer support requires automation to do the heavy lifting. A reason to automa...
Customers want a delightful, omnichannel experience on every touchpoint. They are looking...
Building on customer relationships is a lot like investing in personal relationships. The...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
Live Chat is a technology that lets companies engage with their users when they visit the...
Customer experience (CX) is the result of every interaction a customer has with your busi...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peopl...
Measure your customer support chatbot’s achievements and value
Customer support chat...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide fo...