Conversations are very integral to human interactions. People talk to each other every da...
Tag: customer support
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
It’s a big, crowded marketplace out there, full of consumers that want different things...
Happy customers help run the business. Learn how chatbots help extend support, satisfying...
Brands are now more focused on offering efficient customer care in terms of quality and e...
With the growth of customer expectations, businesses need to rethink how they provide a s...
Introducing Voice by Verloop.io - A Conversational Gain
How many times have you wanted...
Our Panelists - A Quick Intro
This article is written based on the Verloop.io for Star...
Constant customer support requires automation to do the heavy lifting. A reason to automa...
Customers want a delightful, omnichannel experience on every touchpoint. They are looking...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
Customer experience (CX) is the result of every interaction a customer has with your busi...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peopl...
Measure your customer support chatbot’s achievements and value
Customer support chat...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...