80% of support queries constitute redundant and repetitive queries. And a support agent i...
Tag: customer support
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
This blog will take a thorough dive into the timeline of Artificial Intelligence. Beginni...
Chatbot language requires a whole other dictionary. It’s recommended to be aware of such...
On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. Th...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide fo...
A Robot on WhatsApp sounds like a dystopic fantasy for many, but experts suggest it's alr...
WhatsApp has launched a suite of new product features over the past couple of quarters; f...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
There are various researched being conduct in order to analyse whether Email marketing is...
I can’t tell you when I can’t identify a specific moment in time. But there came a po...
This article is the fourth and last part in a series Chatbot 18, called "Chatbots - Custo...