Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: customer support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Social media is booming in Southeast Asia, resulting in an influx of social commerce bus...
Social media is the newfound power for customer support. Read more to find out how you c...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
Many businesses have adopted mobile chatbots for customer service to improve their custo...
Knowing chatbot terms can be thrilling, especially now that almost every site comes with ...
Instagram Messenger API for travel communication ensures flawless customer support. In t...
Client experience matters, and it leads to real revenue. According to research from PwC, ...
Customer Support is evolving and consumer behaviour is changing. Customers are no longer ...
Siraj Uddin is Head of Customer Experience at Transak. He talks about the importance of ...
Conversational AI is trending and preferred communication tool for businesses. We look a...
We look at different types of customer support and how to go about selecting the best op...
It’s a big, crowded marketplace out there, full of consumers that want different thing...
Happy customers help run the business. Learn how chatbots help extend support, satisfyin...
Brands are now more focused on offering efficient customer care in terms of quality and ...
With the growth of customer expectations, businesses need to rethink how they provide a ...
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