Conversational banking is a way of rendering banking services to users through natural co...
Tag: customer support
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
It’s time to reflect on the past year (Verloop.io in 2021). Our achievements and challe...
A comprehensive guide for WhatsApp Business API. Learn everything about WhatsApp API - ho...
Building on customer relationships is a lot like investing in personal relationships. The...
To make live chats effective, it’s imperative to deliver top-notch service by trained s...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
Live Chat is a technology that lets companies engage with their users when they visit the...
Welcome back! Hope you read our first part on “Signs you need to better your customer e...
Customer experience (CX) is the result of every interaction a customer has with your busi...
Excellent customer service is one of the most underrated drivers of growth in modern-day ...
Customer Acquisition Cost (CAC) is the cost incurred by an organization to convince peopl...
Measure your customer support chatbot’s achievements and value
Customer support chat...
We conducted a webinar on the 17th of September, where we were joined by industry veteran...
Customer Support Automation. This term has been the talk of the business world for the pa...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
A quick guide to creating and verifying your Facebook Business Manager Account in a few m...
This blog will take a thorough dive into the timeline of Artificial Intelligence. Beginni...
Chatbot language requires a whole other dictionary. It’s recommended to be aware of such...