Conversations are very integral to human interactions. People talk to each other every da...
Tag: customer support
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
Customer support has evolved from the traditional help desk to a multi-dimensional suppor...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
We discuss 15 essential customer support metrics, their definitions and tips to improve t...
Economic crisis is looming over the world. Here’s how your customer support can keep up...
With education getting online, institutes need to have a solution to meet students there....
Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more t...
How can you effectively support your users on the top 3 social platforms - Instagram, Fac...
20 years since its inception, the eCommerce industry is still growing, driven by radical ...
1.3 million.
That’s the daily, active global users on Instagram. And 90% of th...
Mahendra Mane leads the Customer Solutions team for South East Asia at Vonage. Over the c...
To understand the state of Customer Support in 2021, we collated data from over 80 mi...
At F8 Refresh in June last year, Facebook announced that it has opened up its Messenger A...
A unified customer profile view is a holistic view of customers’ information. Let’s l...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...