Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Tag: covid-19
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Running an eCommerce business involves juggling various tasks, from marketing and invento...
With the uncertainties hovering high and the world transforming to locked economies due t...
Travel agencies need to be prepared when the industry opens up again. We discuss the cust...
We are nine months into 2020, the year which promised big things. Instead, we are living ...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...