Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
If you're running an e-commerce store, you don't need me to tell you that it's a difficul...
Real Estate the world over is booming. And, the Real estate chatbot is the next big t...
Context is one of the most important facets of a holistic conversation. Here are the foll...