80% of support queries constitute redundant and repetitive queries. And a support agent i...
Tag: Conversational AI
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Conversational banking is a way of rendering banking services to users through natural co...
We did it!
Verloop.io has been named in the recently rolled out G2’s 2022 Best Softw...
Business is changing at an incredible pace. The online market has replaced the offline ma...
In a study, 81% of travel respondents considered it very important for brands to provide ...
According to a study, more than 12,000+ consumers have used either voice or chat assistan...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic takes...
Welcome back! Hope you read our first part on “Signs you need to better your customer e...
Customer experience (CX) is the result of every interaction a customer has with your busi...
Here we discuss how you can gain the first-mover advantage during the pandemic by buildin...
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19 ...
Don’t let this pandemic halt your business. Want to know how you can keep up? Then, let...
This blog will take a thorough dive into the timeline of Artificial Intelligence. Beginni...
Chatbot language requires a whole other dictionary. It’s recommended to be aware of such...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide fo...
As businesses moved online to websites, chatbots and apps, UX and UI designers became som...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...