Conversations are very integral to human interactions. People talk to each other every da...
Tag: Conversational AI
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for th...
With a higher Internet penetration than the global average, businesses in the Middle East...
The insurance and lending sector is a customer-facing business and involves customers rea...
The MENA region is full of opportunities for the Fintech sector. Financial inclusion is l...
Up to 80% of customers say customer experience is as important as the product or service....
Today, an ever-increasing number of businesses are incorporating chatbots into their webs...
Conversational AI in logistics focuses on using the automation process to facilitate the ...
What is user intent in AI? By understanding user intents, AI can answer customers questio...
With Conversational AI in the foodservice domain, there's a significant impact on the cus...
With the uncertainties hovering high and the world transforming to locked economies due t...
When it comes to conversational AI vs live chat with human as a customer support option, ...
Conversational AI is trending and preferred communication tool for businesses. We look at...
Wondering which support is better for your company: phone or conversational AI? In this a...
We look at different types of customer support and how to go about selecting the best opt...
Travel agencies need to be prepared when the industry opens up again. We discuss the cust...
The appropriate implementation of conversational AI in the insurance industry can help sm...