Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
I’ve been recently working on several articles in the Martech and digital space. Mostly...
Nitin Somalaraju is a Conversational AI, Product Manager at Tech Mahindra and comes with...
Nitin Somalaraju is a Conversational AI, Product Manager at Tech Mahindra and comes with ...
Will AI reduce jobs? Will AI take our jobs?
Several questions arise whenever we t...
Conversational AI is made up of 7 components to ensure a smooth, fast, and reliant custom...
We chat about the different uses of Chatbots. In this blog, we discuss the future of Heal...
Contact centers tend to have a bad reputation as cost centers. They require substantial ...
To build; or not to build – that is the question.Whether ’tis nobler in the enterpri...
Product data is fragmented across marketplaces, websites and online stores. A typical on...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Stra...
Empower your support agents with live chat that help them deliver the kind of great supp...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chat...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
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