Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Conversational AI is made up of 7 components to ensure a smooth, fast, and reliant custom...
We chat about the different uses of Chatbots. In this blog, we discuss the future of Heal...
Contact centers tend to have a bad reputation as cost centers. They require substantial i...
To build; or not to build – that is the question.Whether ’tis nobler in the enterpris...
Product data is fragmented across marketplaces, websites and online stores. A typical onl...
Wondering how to deploy conversational AI in your business? Here are top 7 researched fac...
Multi-language capabilities, AI-powered conversations, and real-time monitoring are just ...
On 15th November, we held a webinar on ‘How to Future Proof your Customer Support Strat...
Empower your support agents with live chat that help them deliver the kind of great suppo...
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
In this blog, we'll thoroughly discuss the several use-cases available for WhatsApp Chatb...
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
The Middle East has remained one of the early adopters of tech and AI innovations. In thi...
In a world full of conversational AI chatbots, selecting the one best suited for your com...