Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Update: We have a new list of the Best Chatbot Apps, updated for 2023, that’s bigger an...
Automation.
When you hear the word, what comes to mind? A picture showing gears...
If you are on this page, then we guess you are here to get down to the basics of this rev...
Your landing page needs a chatbot.
Why?
It’s the one page where your ...
Businesses that dare to dream are the ones to grow. As aptly put by the English poet T.S....
AI-powered chatbots are the craze. But is the chatbot powering your customer communicati...
Engagement takes a high jump when a user interacts with an AI that’s smart, perceptive,...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots,...
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
Are you considering using a conversational chatbot for your customer support? In this pos...
AI in call centres makes your agent’s life easier and improves customer experiences wi...
AI-powered chatbots have transformed the way we understand customer support. No longer i...
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled busines...
Do your chatbot users speak English? The answer is probably no.
Out of the 4.72 billio...
[10 Step Guide]
The Art and Science of Devising Chatbot Conversations
Lear...
Converse