Digital experiences will continue to be the driving force behind Conversational AI in the...
Tag: Conversational AI
Where haven’t we come across a chatbot?
The Siri on your phone, the bot on you...
80% of support queries constitute redundant and repetitive queries. And a support agent i...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
Engagement takes a high jump when a user interacts with an AI that’s smart, perceptive,...
WhatsApp is the most popular messaging application in the world. With WhatsApp chatbots, ...
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
Are you considering using a conversational chatbot for your customer support? In this pos...
Learn what is conversational AI, how it works and how your organisation can use it to pro...
AI in call centres makes your agent’s life easier and improves customer experiences wit...
AI-powered chatbots have transformed the way we understand customer support. No longer is...
20 years since its inception, the eCommerce industry is still growing, driven by radical ...
The COVID-19 pandemic brought forth an unprecedented crisis, which has compelled business...
Do your chatbot users speak English? The answer is probably no.
Out of the 4.72 billio...
[10 Step Guide]
The Art and Science of Devising Chatbot Conversations
Learn how to...
I’ve been recently working on several articles in the Martech and digital space. Mostly...
Nitin Somalaraju is a Conversational AI, Product Manager at Tech Mahindra and comes with ...
Nitin Somalaraju is a Conversational AI, Product Manager at Tech Mahindra and comes with ...
IVR vs Conversational AI competition is an ongoing debate for many. In this post, we look...