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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Aarti Nair
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Aarti Nair
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice Assistants
27 Mins
voice ai guide
Voice Assistants
2025 Voice AI Guide to Improving Customer Experiences
  • February 13th, 2025 / 27 Mins read
  • Aarti Nair
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
customer support
18 Mins
conversational ai
customer support
Debunking Conversational AI with Examples and Use Cases
  • August 28th, 2024 / 18 Mins read
  • Aarti Nair
The more natural, human-like communication with machines is made possible by conversationa...
chatbot
8 Mins
100 chatbot statistics - 2024
chatbot
100 Top Chatbot Statistics for 2025
  • April 10th, 2025 / 8 Mins read
  • Aarti Nair
Understanding top AI chatbot statistics for 2025 is essential if you want to see the clear...
chatbot
13 Mins
Customer Support Automation
chatbot
Customer Support Automation in 2025
  • April 10th, 2025 / 13 Mins read
  • Aarti Nair
Customer support automation in 2025 is set to change how businesses interact with their ...
chatbot
6 Mins
10 Best Chatbot Examples of Customer Service-Feature-image
chatbot
10 Best Chatbots For Customer Service
  • April 7th, 2025 / 6 Mins read
  • Aarti Nair
A customer visits your site late at night with a question about their recent order. Inst...
chatbot
4 Mins
voicebot vs chatbot
chatbot
Beyond Text and Talk: Demystifying the Differences Between Voice AI and Chat AI
  • February 5th, 2025 / 4 Mins read
  • Aarti Nair
Considering using chatbots and voicebots to amplify your support process? And wondering ...
chatbot
5 Mins
chatbot
The Art of AI Agent Implementation: Avoiding Common Pitfalls
  • August 6th, 2024 / 5 Mins read
  • Gogul
Ready to revolutionise your customer support with AI agents? Master the art of AI agent im...
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Conversational AI in Gaming
chatbot
The Future of Gaming: Conversational AI Shaping the Industry
  • May 24th, 2024 / 5 Mins read
  • Aarti Nair
Conversational AI transforms the gaming industry by engaging consumers in seamless discus...
chatbot
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Chatbot companies in UAE
chatbot
Top 10 Chatbot Solutions Providers in the UAE
  • May 21st, 2024 / 5 Mins read
  • Aarti Nair
A good chatbot can improve agent efficiency, reduce operational costs, provide fast and a...
chatbot
5 Mins
create csat forms
chatbot
Product Tuesday: Verloop.io’s Easy to Create CSAT Form
  • December 27th, 2022 / 5 Mins read
  • Aarti Nair
Customer satisfaction is the key to the success of the business. It can be improved by d...
chatbot
5 Mins
key differences between conversational AI and chatbots
chatbot
Conversational AI vs Chatbots: What’s the Difference?
  • December 12th, 2022 / 5 Mins read
  • Aarti Nair
Both the conversational AI solutions and chatbots work with a similar aim of offering cu...
chatbot
5 Mins
best 5 chatbot apps
chatbot
The Best Chatbot Apps – Top 5 Apps Powered by AI
  • October 19th, 2022 / 5 Mins read
  • Aarti Nair
Update: We have a new list of the Best Chatbot Apps, updated for 2023, that’s bigger an...
chatbot
5 Mins
chatbot personality
chatbot
Chatbot Personality: The Secret Sauce for Enhancing Customer Experience
  • September 20th, 2022 / 5 Mins read
  • Aarti Nair
Over the past few years, chatbots have stepped into the foray of mainstream business ope...
chatbot
6 Mins
is your chatbot ai-powered?
chatbot
3 Questions to Ask When Someone Says Their Chatbot is “AI-Powered”
  • August 30th, 2022 / 6 Mins read
  • Aarti Nair
AI-powered chatbots are the craze. But is the chatbot powering your customer communicati...
chatbot
5 Mins
Onboarding chatbot
chatbot
Build Smooth User Onboarding Experiences With an AI Chatbot
  • August 29th, 2022 / 5 Mins read
  • Aarti Nair
An AI-powered chatbot upgrades your user onboarding experiences with real-time ticket re...
chatbot
5 Mins
Build a contextual chatbot feature
chatbot
5 Ways To Make Your Chatbot More Contextually Intelligent
  • August 23rd, 2022 / 5 Mins read
  • Aarti Nair
Intelligent and contextual-driven chatbots are supremely important for businesses. We hav...
chatbot
5 Mins
FAQ chatbot feature
chatbot
Automate Your L1 Queries With an FAQ Chatbot
  • July 13th, 2022 / 5 Mins read
  • Aarti Nair
An FAQ chatbot helps you answer all common and repetitive support queries in time. Know ...

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Verloop Labs, Inc
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