Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: bfsi
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
In Q3 of the financial year 2024, the micro-lending sector recorded a gross loan portfolio...
Improving customer engagement for a delightful experience is crucial to a customer retent...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...