Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Tag: Banking and Financial Services
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Artificial intelligence has changed the way banks and financial institutions function - f...
Voice banking is the new way to bank digitally in 2022 and beyond. Here’s why YOUR bank...
Even though the banking and financial sector is taking its leap towards the future, custo...
With a higher Internet penetration than the global average, businesses in the Middle East...
The MENA region is full of opportunities for the Fintech sector. Financial inclusion is l...