Is the agent meeting the defined SLA time for responding to the customer?
Are th...
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Tag: banking
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Think about the last time you checked your bank balance or made a transaction. Chances ar...
Chatbots applications for industries have been the technological talk of the town. Over t...
Aren't your agents tied up answering the simplest of questions and piled up with tons of ...
There are four major factors of production - land, labour, capital, and entrepreneurship....
About ADIB
Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...
The BFSI industry was already in motion of digitalization when the pandemic hit. However,...