Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Tag: 2020
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
2020 wasn't an easy year. As a business, the COVID-19 pandemic ravaged many markets and i...