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WhatsApp Chatbots are already being adopted and optimised by 5 million businesses to improve the quantity + quality of their customer conversations, power up sales and drive more engagement.
Experience the power of conversational AI customer service on WhatsApp platform
Respond to Customers with personalised conversations in real-time using conversational AI chatbot for WhatsApp
Support your customers on a platform they spend the most time on. Answer FAQs and use live chat to talk to agents for complex queries with WhatsApp Chatbot API. Set up quick replies, use templates for auto-replies and improve agent productivity with a bot for WhatsApp.
Respond 
Scale 
Live Chat 
Send automated transactional messages to customers and raise your customer service game. Proactively share updates, reminders and other notifications to segmented uses for specific targeting. Use WhatsApp chatbot to collect feedback, send event invites and upsell your services.
Increase Engagement
Improve Brand Recall
Reduce Load on Agents
WhatsApp Chatbot and Verloop.io integrations will sync your customer database to retrieve the user’s name, location, and most recent conversation history in order to personalise the messages for each client. Create personalised messages and alter welcome messages to thank consumers via WhatsApp Chatbot.
Humanise Conversations
Intelligent Dialogue
Media-Rich Messages
Make it easy for your customers to interact with you. Be where your users are and support messages with media elements such as images, videos, etc. to improve customer experience. Engage at times convenient to them with round the clock support through chatbot on WhatsApp.
Engaging 
Omnichannel Experience
High 
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Merge Chatbots for WhatsApp with our Conversational AI to experience a seamless connectivity with Customers
It is a WhatsApp for Business App running on the WhatsApp API powered by Conversational AI. It helps you automate and answer customer queries 24×7 and connect to a live agent at scale.
Yes, you need to have a WhatsApp Business API to use a WhatsApp chatbot. You can get this API through a vendor such as Verloop.io or you can build one directly with Meta.
Verloop.io’s WhatsApp Chatbot helps you in end-to-end customer engagement. You can use it to help collect and qualify leads and also nurture them to convert the user to customers.
WhatsApp charges businesses for conversations on two bases: user-initiated or business initiated. In addition to this, pricing changes depending on your country too. Read more on WhatsApp pricing.
Businesses can use different types of WhatsApp services, depending on their requirements. Small businesses use WhatsApp Business app whereas medium and large businesses use WhatsApp Business API chatbots to interact with users.
No, you don’t need any coding or technical skills to use WhatsApp chatbot. Even for building it with Verloop.io, you need low code knowledge and our team will guide you through the process.
Yes, WhatsApp chatbot allows you to automate more than 90% of your customer queries. Learn how Frontier Markets, Midtrans, ADIB, Scripbox, Lido Learning, Marathon and Kaarva used WhatsApp chatbot to automate customer support.
While you can automate a major chunk of your support queries, there are some which cannot be automated or handled by AI. For these queries, you need to have a live agent to handle the queries.
