Why Mobile App Chatbot?

Experience the power of conversational AI customer support on Mobile app

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Increase Engagement
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Improve Experience
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Optimise Processes
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24×7 Support
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High Response Rate
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Connect to Agents
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Schedule Meetings
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Understand Intent

Delightful Support Experiences on Mobile App

Respond to customers with personalised conversations in real-time using conversational AI chatbot for mobile app. Be available for your customers 24×7.

Converse Efficiently and Naturally

Efficiency in post-purchase support will increase customer experience and in turn sales, quality of leads and overall conversions. Provide personalised customers service by pulling customer data from your CRM. All this in real-time. After all, we all want to get closer to our customers.

  • Capture Customer Details
  • Smooth
    Hand-Off
  • 24×7
    Availability
Support customers

Support Customers on App

Solve customer issues instantly and automate repetitive questions. Provide easy, round the clock support and connect with agents for complex queries with Conversational AI. Provide agents with a unified customer view to help them close queries quickly and efficiently.

  • Conversational Support
  • Standardise Messages
  • Improve
    Service

Send Important Notifications

Send automated messages to customers on mobile and raise your customer service game. Proactively share order updates, delivery reminders, payment reminders and other notifications and hence reduce the need for customers to raise a ticket. Active support is the best support.

  • Increase Engagement
  • Improve Brand Recall
  • Reduce Support Load
Customise messages
Improve customer satisfaction

Enrich Customer Experience

Customise your in-app chatbot to meet your brand requirements and personalise conversations for your visitors. Supplement messages with media such as images, videos, PDFs and more. Use data-driven metrics to identify trends to use them to improve your support for better.

  • Engaging
    Content
  • Customer Retention
  • Omnichannel Experience

Do More with Conversational Assistants

Club the Mobile Conversational AI Chatbot with our Conversational Assistants to provide a better customer support experience.

Fast and Secure Communication

Veca

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your e-commerce assistant, you can now do just that and more. Our pre-built multi-intent recognition solution can understand complex questions and guide customers to resolve queries accurately and quickly.
Explore Veca
Fast and Secure Communication

Voice

Let your customers send messages to you using voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience and the freedom to express themselves freely and spontaneously. Using Voice, customers can seek support in their native language and reduce the time taken to raise a concern.
Explore Voice

Testimonials

96% Bot Deflection
Murali Reddy

We, at AbhiBus, have been able to follow the “less human intervention, more automation” model with a reduction of 33% of our agents’ time over chat. With Verloop.io’s automation in play, we’ve been able to handle the larger volumes of customer queries coming in too.

Murali Reddy VP - Customer Care & Operations, AbhiBus
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0 Missed Chats
Aldin Ambosta

The bot is fast from a response standpoint, because that’s what customers want. Using Verloop.io, we’ve managed to reduce our ART by almost 80%

Aldin Ambosta Head of Customer Experience, O2 Spa
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100,000+ Customers Supported
Khushboo Maheshwari

WhatsApp’s Business APIs allow me to interact with all my customers from a single number. I can also build a Verloop.io chatbot on top of it to automate my conversations.

Khushboo Maheshwari Co-founder, Kaarva
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~2.2x Increase in Customer Engagement
Anuj Sharma

More and more customers are preferring self serve over calls to agents. Understanding customer’s concerns/context is the key to an efficient self serve. We have been collaborating with Verloop.io to drive this mission and have come a long way. We are confident of building state-of-the-art experience where a lot of customer problems would be solved instantly over chat.

Anuj Sharma Vice President - Products, Nykaa
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74% Open Rate
Deepak Ramkrishna

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work!

Deepak Ramkrishna Head of Marketing and Communications, Marathon
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80% Reduction in FRT
Fady Jabrah

Of course, the first response time has improved. So has the handling time for chats. I also have more visibility on all interactions between agents and customers. This allows me to control agent bandwidth, in terms of the number of chats. I have more data for everything customer related, so that helps us a lot.

Fady Jabrah Manager, Customer Experience, Flyin
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2 Languages Supported
Craig Wheeler

Being Bahasa-first has helped us manage the influx of conversations considerably as customers were able to help themselves better

Craig Wheeler Group Digital and Omnichannel Director at Kanmo Group
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100% Chat Support
Aditi Kothari

We use Verloop.io to send Proactive Messages to which we want users to reply. Because we know Verloop.io has an excellent way to build customer journeys to streamline the communication

Aditi Kothari Product Manager, Lido Learning
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94% Improvement in Lead Qualification
Christiano Pailiacho

When our customers visited our website, one of the first actions they took was to head to the chat interface. The difference between the platform we used and Verloop.io was day and night. Our Sales Team loves Verloop.io.

Christiano Pailiacho Social Media & Community Manager, Waterprojects
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90% Average CSAT
Aslam Sheikh

Verloop.io’s powerful FAQ features were accurate enough to rival real-time human support; customers gave the bot identical CSAT scores – over 90% on average.

Aslam Sheikh Head of Customer Service, Medibuddy
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$2.7 million Annualized Savings
Siraj Patel

ADIB ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles. While the Bot is Emirati first; it is created keeping in mind that the UAE is a melting pot of cultures and matches the fast pace of the region and we have seen a tremendous adoption among users and experienced a surge in the usage across our demographics.

Siraj Patel CTO, ADIB
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