Conversational AI chatbots to experience the potential of a seamless customer support strategy
Verloop.io’s AI chatbot for website work 24×7 to help you bridge the gap between customers and the website by proactively initiating conversations, giving customers personalised responses, and helping them find the information they need in a fraction of the time. Conversational AI chatbot works on text, voice and chat interfaces, enabling website owners to create stunning automated conversations that are intuitive and engaging for customers.
Chatbots for website will ensure that you never miss a chance to talk to your potential customers, build real relationships with your website visitors and engage them with instant and relevant responses, even outside business hours! All this with a small push from a Conversational AI Chatbot!
Conversational AI Chatbots increase customer engagement and resolve upto 80% of FAQs. How? By personalising conversations, easy transfer to Live Agents and more! integrate a chatbot AI on your website with your CRM to automatically fetch and capture customer data.
Provide round-the-clock and multi-lingual support to all your website visitors with a conversational AI chatbot. Leverage AI to understand user intent accurately and respond quickly with relevant information and faster resolution. Let the website chatbot handle repetitive questions so your agents can focus on important tasks.
Conversational AI Chatbots can be customised to meet your business’s requirements and help you personalise chats with your visitors. Optimise a chatbot for your website to transform the way in which you engage with your customers by using images, videos, voice notes and buttons for quick responses and easy resolutions.
More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.
ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.
Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.
This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.
With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.
Website Chatbots with our Conversational AI solution to provide you with a delightful customer support experience. Power your AI website chatbot with Voice and Veca.
A conversational AI website chatbot enables you to automate repetitive tasks to answer customer queries using natural human like conversations. It provides delightful customer experiences.
While most uses cases for website chatbot depends on the industry and business need, the key use cases include: customer support, lead generation, scheduling appointments and routing users to right agent.
Verloop.io differentiates from competitors by regularly training it’s AI to cover more intents and utterances. This ensures the website chatbot answers customers queries efficiently.
Verloop.io’s website chatbot can help answer up to 90% of visitors questions, reducing the need to connect with a human agent. It can also book appointments and do other repetitive tasks that take up a lot of bandwidth.
Verloop.io’s website chatbot helps you in end-to-end customer engagement, from creating and qualifying leads to nurturing them and converting them to customers. Read more.
A regular chatbot is based on rules and answers a question based on the pre-defined rules only. On the other hand, an AI-chatbot picks customer intent from sentences and responds to users accordingly. Read more.
Yes, Verloop.io offers simple drag and drop options to design and train conversational flows for your website chatbot. You can do this on your own to meet your business requirements.
Yes, Verloop.io offers a Live Chat option where agents can view chats from all platforms in one place. Verloop.io also offers Agent Assist features to improve agent productivity.