Conversational AI Chatbot and Why You Need It!

Conversational AI chatbots to experience the potential of a seamless customer support strategy

greet visitors
Greet All Visitors
generate leads
Generate More Leads
quick responses
Give Quick Replies
support
Provide 24×7 Support
increase interactions
Increase Interactions
easy to install
Easy to Install
reduce costs
Reduce Ops Costs
brand needs
Customise as per Brand

Website Chatbot: The Proven Way to Increase CSAT

Verloop.io’s AI chatbot for website work 24×7 to help you bridge the gap between customers and the website by proactively initiating conversations, giving customers personalised responses, and helping them find the information they need in a fraction of the time. Conversational AI chatbot works on text, voice and chat interfaces, enabling website owners to create stunning automated conversations that are intuitive and engaging for customers.

Website Chatbot to Guide Visitors Accurately!

Chatbots for website will ensure that you never miss a chance to talk to your potential customers, build real relationships with your website visitors and engage them with instant and relevant responses, even outside business hours! All this with a small push from a Conversational AI Chatbot!

  • 24×7, Real-time
    Availability
  • Reduce First
    Response Time
  • Increase Self-service
guide customers
increase ticket resolution time

With Website Chatbots, Say Goodbye to Long Wait Times

Conversational AI Chatbots increase customer engagement and resolve upto 80% of FAQs. How? By personalising conversations, easy transfer to Live Agents and more! integrate a chatbot AI on your website with your CRM to automatically fetch and capture customer data.

  • Unified
    Customer View
  • Smooth
    Hand-off
  • Easy
    Integrations

AI Chatbots for Website to Handle High Support Queries!

Provide round-the-clock and multi-lingual support to all your website visitors with a conversational AI chatbot. Leverage AI to understand user intent accurately and respond quickly with relevant information and faster resolution. Let the website chatbot handle repetitive questions so your agents can focus on important tasks.

  • Reduce Average
    Resolution Time
  • Reduce Average
    Handling Time
  • Reduce
    Operational Costs
provide quick customer support
customer experience

Website Chatbots Enrich Customer Experience!

Conversational AI Chatbots can be customised to meet your business’s requirements and help you personalise chats with your visitors. Optimise a chatbot for your website to transform the way in which you engage with your customers by using images, videos, voice notes and buttons for quick responses and easy resolutions.

  • Engaging
    Content
  • Multi-lingual
    Chats
  • Button
    Replies

Fostering Success Together

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nykaa

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

anuj sharma
Anuj Sharma
Product Manager, Nykaa
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adib

ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

siraj patel
Siraj Patel
CTO, ADIB
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flyin

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

fady jabrah
Fady Jabrah
Customer Experience Manager,
Flyin
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ninjacart

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

alok
Alok Sulakhe,
Team Lead, Ninjacart
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sirona

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

anika wadhera
Anika Wadhera,
Head - Marketing, Sirona

Provide Omnichannel Customer Support with Conversational AI Chatbots

Website Chatbots with our Conversational AI solution to provide you with a delightful customer support experience. Power your AI website chatbot with Voice and Veca.

Fast and Secure Communication

Veca

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your e-commerce assistant, you can now do just that and more. Our pre-built multi-intent recognition solution can understand complex questions and guide customers to resolve queries accurately and quickly.
Explore Veca
Fast and Secure Communication

Voice

Let your customers send messages to you using Voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience with the freedom to express themselves freely and spontaneously. Using Voice, customers can seek support in their native language and reduce the time taken to raise a concern.
Explore Voice

Industry-Tailored Solutions
Boosting Customer Experience Across!

Unified Arsenal, Triumphantly Together!

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Frequently Asked Questions

What is a Conversational AI Website Chatbot?

A conversational AI website chatbot enables you to automate repetitive tasks to answer customer queries using natural human like conversations. It provides delightful customer experiences.

What are the key use cases of Verloop.io’s Website Chatbot?

While most uses cases for website chatbot depends on the industry and business need, the key use cases include: customer support, lead generation, scheduling appointments and routing users to right agent.

How does Verloop.io’s Website Chatbot builder differentiate from the rest?

Verloop.io differentiates from competitors by regularly training it’s AI to cover more intents and utterances. This ensures the website chatbot answers customers queries efficiently.

Can Verloop.io’s Website Chatbot help in customer support automation?

Verloop.io’s website chatbot can help answer up to 90% of visitors questions, reducing the need to connect with a human agent. It can also book appointments and do other repetitive tasks that take up a lot of bandwidth.

How can Verloop.io’s Website Chatbot help in sales & marketing?

Verloop.io’s website chatbot helps you in end-to-end customer engagement, from creating and qualifying leads to nurturing them and converting them to customers. Read more.

What is the difference between an AI-based Website Chatbot and a regular/traditional bot?

A regular chatbot is based on rules and answers a question based on the pre-defined rules only. On the other hand, an AI-chatbot picks customer intent from sentences and responds to users accordingly. Read more.

Can I design and train the Website Chatbot conversation flow?

Yes, Verloop.io offers simple drag and drop options to design and train conversational flows for your website chatbot. You can do this on your own to meet your business requirements.

Does Verloop.io offer a Live Chat option with Conversational AI?

Yes, Verloop.io offers a Live Chat option where agents can view chats from all platforms in one place. Verloop.io also offers Agent Assist features to improve agent productivity.

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