Why Instagram Chatbot?

Experience the power of Conversational AI customer support with chatbot on Instagram

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Automate Support
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High Response Rates
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Engage on Stories
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24×7 Quick Responses
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Build Customer Profile
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Connect to Agents
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Reduce Ops Costs
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Unlock Insights

Delightful Support Experiences with the Best Instagram Chatbot

Instagram chatbos will help you respond to customers 24×7 with personalised conversations using conversational AI.

Build Authentic Relationships

Create personalised conversations with a chatbot for Instagram for data-driven and common queries. Customers can contact businesses on their business profiles, shops, and stories. With a response rate of up to 55% on chatbots for Instagram, the API lets you expand and scale the conversations.

  • 24×7
    Availability
  • Respond
    Instantly
  • Live Chat
    Service
Support customers

Build Authentic Relationships

Use a chatbot for Instagram to automate customer service requests to enable your support staff to concentrate on high-priority ones. To fully personalise and customise messages, extract data from CRMs. Additionally, gather additional data and analytics to build long-lasting relationships by talking to your customers on their preferred channel, always with the proper context.

  • Increase Engagement
  • Build Customer Profiles
  • Reduce Load on Agents

Instagram Chatbot to Improve CX and CSAT

Use Conversational AI to answer customer queries with Instagram chat bots and improve response times. Better your CX and improve conversion rates by 20% with robust messaging. You no longer have to redirect your customers to different channels. No matter which channels your customers messages you on, your agents can always get a unified view of it all, with the right context.

  • Quick
    Response
  • Omnichannel Experience
  • High Retention Rates
Customise messages
Improve customer satisfaction

Integrate with Your Existing Workflows

Leverage Instagram APIs to integrate your chatbot with other tools on your comms stack such as CRM and ticketing system. This way, none of your customer information is lost and hence your agents are always filled in with the right context to handle the conversation. This will ensure that the customer is quickly taken care of and that their experience is smooth.

  • Intelligent Dialogue
  • Personalised Communication
  • Intuitive Dashboards

Fostering Success Together

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nykaa

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

anuj sharma
Anuj Sharma
Product Manager, Nykaa
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adib

ChatBanking is a step in the direction of ADIB’s overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

siraj patel
Siraj Patel
CTO, ADIB
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flyin

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

fady jabrah
Fady Jabrah
Customer Experience Manager,
Flyin
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ninjacart

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

alok
Alok Sulakhe,
Team Lead, Ninjacart
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sirona

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

anika wadhera
Anika Wadhera,
Head - Marketing, Sirona

Improve Customer Interactions with Conversational Assistants

Club the Instagram Conversational AI Chatbot with our Conversational Assistants to provide a better customer support experience.

Fast and Secure Communication

Veca

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your e-commerce assistant, you can now do just that and more. Our pre-built multi-intent recognition solution can understand complex questions and guide customers to resolve queries accurately and quickly.
Explore Veca
Fast and Secure Communication

Voice

Let your customers send messages to you using voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience and the freedom to express themselves freely and spontaneously. Using Voice, customers can seek support in their native language and reduce the time taken to raise a concern.
Explore Voice

Industry-Tailored Solutions
Boosting Customer Experience Across!

Unified Arsenal, Triumphantly Together!

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