Get Conversational AI Solutions For Customer Support Automation

Generative AI-Powered Customer Experiences

Drive customer satisfaction by simplifying communication and supporting them on their favourite channels.

Conversational Assistants

Veca

Voice

Conversational Channels

In-App

Instagram

Website

Facebook

Fostering success for 500+ customers

new-solutions-Facebook Messenger Chatbot

AI Agent Chat

Say No to Misunderstandings and Unclear Answers

When it comes to customer support, understanding the intent behind the customer’s question is important. With Veca, your E-commerce assistant, you can now do just that and more.

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Voice

Express Yourself Quickly and Deeply with Voice Notes

Voice is quick, efficient and inclusive. Let your customers send messages to you using voice by Verloop.io. Voice-enabled AI chatbot lets your customer have a hands-free experience.

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WhatsApp Chatbot

Get Closer to Users on Their Favourite Channel

Automate your customer support and improve conversions using WhatsApp Chatbot. Start conversations with your customers on the world’s most popular messaging app using WhatsApp Business API.

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Website Chatbot

Engage With Visitors Using Conversational AI

Talk to each and every customer that visits your website. Get our conversational AI chatbot for websites to automate your customer support queries and delight customers every time.

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Facebook Messenger Chatbot

Be Where Your Customers Are, on the Most Popular Platform

Support on the world’s most powerful social media platform with the help of conversational AI. Engage your customers with Facebook Chatbot Messenger on your business page.

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In-App Chat

Share Updates Right from Your Mobile App

Keep customers engaged on your app and answer their questions without them leaving your platform. Empower your customer support team with an AI-powered mobile chatbot.

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Instagram Chatbot

Never Miss a Moment to Engage, Even During Non-Business Hours

Use Instagram Messaging to engage with your customers on your Instagram Business profile, shop, and stories. Build another channel to deliver delightful support.

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Engage Your Customers Using the Right Solution

Integrations

Integrate with your CRM and other tools to get all data in one place. Get a unified customer view for a customised experience.

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Omnichannel

Carry forward context and sync data from one channel to another in real-time. Provide support anywhere and everywhere.

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Security

Engage with customers using secure conversations. Protect custom data with regional compliances and privacy rules.

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Driving Support Efficiency for 500+ Brands Globally

ChatBanking is a step in the direction of ADIB's overall vision of ensuring customers can bank anywhere, anytime, in the language of their choice without any hassles.

Siraj Patel CTO, ADIB

Of course, the first response time has improved. So have the handling time for chats. I also have more visibility of all interactions between agents and customers.

Fady Jabrah Customer Experience Manager, Flyin

More and more customers prefer self-serve over calls to agents. We have been collaborating with Verloop.io to drive this mission and have come a long way.

Anuj Sharma Product Manager, Nykaa

Verloop.io stood out to us for its user-friendly interface, seamless integrations, and direct WhatsApp business service. We have also utilised their AI future to train the solution with frequently asked questions and relevant answers.

Suryanarayanan N Vice President, Marketing and Growth

This feature is a great add-on to the tool. The value it brings in terms of time-saving and effective writing is simply amazing and super helpful. With this feature, we were able to save time and increase productivity. This has helped us in auditing agents' performances as well.

Alok Sulakhe Team Lead, Ninjacart

With the help of team Verloop, we were able to create India's first Period Tracker on WhatsApp. It was a challenging ask as the platform had never been used to offer such a service before. However, the team took up the brief openly, worked through the challenges and delivered an efficient service that is useful for every menstruator in India.

Anika Wadhera Head - Marketing, Sirona