Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Resources Categories: Podcasts
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Dinesh Pai, in his 8+ years career, has honed many roles and comes with expertise in Busi...
Nikhil Shanker is the VP of customer experience and partner experience at Urban Company, ...
Akshat Saxena is the Co-founder of ePayLater, the platform that has scaled to become one ...
Nitin Somalaraju is a Conversational AI, Product Manager at Tech Mahindra and comes with ...
Mahendra Mane leads the Customer Solutions team for South East Asia at Vonage. Over the c...
Bhisham Bhateja is the co-founder of The Man Company, a premium men’s grooming product ...
Arman Sood is the Co-founder of Sleepy Owl Coffee and has been a pioneer in the new coffe...
Vittorio Barraja is the Senior Director for Digital & E-commerce at PHD Media and has...
Shweta Srivastava is a visionary leader with over 21 years of experience in performing di...
Dipu K V is the President - Head Operations & Customer Service at Bajaj Allianz Gener...
Darshan Bathija is the co-founder and CEO of Vauld (previously Bank of Hodlers), wi...
Manisha Seewal was the Chief Marketing Officer of Southeast Asia’s first Unicorn car ma...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Fasih Abbas heads the Customer Success team of Cashfree and has an overall experience of ...
Sunil Wankhade heads Customer Service at Evergreen Community & Seniority and has had ...